What is your guarantee?

We offer a one year guarantee on all of our products.
In the unlikely event that anything should go wrong within this time frame, simply contact us and we'll be glad to help.
bealift@tiscali.co.uk

 

How do I place an order?

Simply contact us on bealift@tiscali.co.uk to place an order and we'll talk you through the process.

What if I'm VAT exempt?

Drop us a line at bealift@tiscali.co.uk and we'll send you a VAT exemption form for either a private buyer or a Charity for you to complete and return to us.
Or simply dowload the appropriate file from this page, complete and return it to us at: Bitteswell Employment Alliance, Unit 1, Arches Industrial Estate, Spon End, Coventry CV1 3JQ

What is your returns policy?

We ask that you dry trial our products and retain the packaging until you are happy with your purchase.
If, for any reason you would like to return your equipment and as long as it is still in saleable condition, please contact us within 14 days and return by 28 days of receipt for a full refund, you will, however be liable for the return cost.

Delivery Costs

The following delivery costs apply:
27", 29" Babybather and single arm lever models: £32.40
All other models and Static supports: £40.80
Accessories: £15.00

I already own a piece of your equipment, can it be refurbished?

Yes, we offer a full Refurbishments service for all of our equipment which includes new plastizote foam, hammock, straps and cords.

Can I purchase spares or accessories?

Yes. simply visit our Accessories and Spares page and determine what you need to replace or add to your existing equipment.
You may also find this YouTube video helpful:
https://youtu.be/OBiFhpbiXtI?si=0WlIyD0NOpQax8mt

 

Hammock Colours

We offer two colour options for our hammocks (all frames will be in grey) You may choose white or grey for your hammock colour but if you do not specify a colour choice, then the default will be grey.
Colours options are shown in an image on this page

Bespoke Service

We offer a bespoke Bealift service whereby we manufacture a piece of equipment according to your own specifications we just need a few measurements which we can talk you through, just drop us a line here: bealift@tiscali.co.uk
You can also check out this YouTube video for help:
https://youtu.be/dZYFEwIKx_I?si=-P2UjTN5Xg-woPyp

 

 

VAT Exemption Form (Personal)
Word – 20.5 KB 67 downloads
VAT Exemption Form (Charity)
Word – 20.5 KB 68 downloads